Your privacy, in plain language

This page explains what information we collect when you visit our store or place an order, how we use it, and the choices you have. We have written it in plain, conversational language because privacy policies are usually buried in jargon, and we think that is a bad way to treat people. If anything here is unclear, you can always reach us through our Contact Us page.

What we collect

When you browse our store, we collect some basic technical information that helps the site function and helps us understand how people find and use it. This may include the type of device you are using, the browser you use, general location information such as your country or region, and the pages you visit. This kind of information is common to nearly every online store, and it helps us keep the site running smoothly.

When you place an order, we collect the information needed to fulfill it. That includes your name, your shipping address, your email address, and your order details. We also receive information related to payment, but we do not store your full payment card number. Payments are handled by our payment providers, and we only receive confirmation that a payment was made, along with limited details needed to process refunds if necessary.

If you contact us through the Contact Us page, we collect the information you choose to share in your message, including your email address and order number if you provide them, so we can respond and help.

How we use your information

We use your information to do the things you would expect. We use it to process and fulfill your orders, to ship your items, to communicate with you about your order, and to handle returns and refunds. We use it to respond to your messages and to provide customer support. We use technical information to keep the site secure, to fix problems, and to understand which parts of the store are working well and which need improvement.

We do not sell your personal information. We do not rent it out. We do not share it with others for their own marketing. We share information only with the service providers who help us run the store — for example, the companies that process payments and the carriers that deliver packages — and only to the extent needed to do those jobs.

Your choices

You can choose not to provide certain information, though some of it is required to place an order. If you would rather not receive marketing emails from us, you can opt out using the link in any marketing email, or you can write to us through the Contact Us page and ask to be removed. If you would like to know what personal information we hold about you, or if you would like us to correct or delete it, contact us through the Contact Us page and we will help.

Data security

We take reasonable steps to protect the information you share with us. We use secure connections and work with reputable service providers. That said, no method of transmission over the internet is completely secure, and we cannot promise absolute security. We encourage you to use good habits online, such as choosing a strong password and keeping it private, and to avoid sending sensitive information through contact forms.

Children’s privacy

Our store is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us through the Contact Us page and we will take appropriate steps to remove it.

Third-party services

Our store relies on third-party services to function, such as payment processing and shipping. These providers have their own privacy practices, and we encourage you to review them if you have questions. We choose providers carefully and share only the information needed for them to do their work.

Changes to this policy

We may update this page from time to time as our store evolves. When we do, the updated version will appear here. We encourage you to review it occasionally. Your continued use of the store after an update means you accept the updated practices described here.

Contacting us about privacy

If you have a question about this page, or about how we handle your information, please reach out through our Contact Us page. We will do our best to answer clearly and promptly. Privacy matters to us, and we want you to feel confident about how your information is handled when you shop with us.