Sixty days to change your mind

We want you to be happy with what you order, and we know that sometimes a fabric, a fit, or a color is not quite what you pictured. That is why we offer sixty days from delivery to return eligible items. This page explains how returns and refunds work, in plain language, so you know what to expect before you order and what to do if something is not right.

The basics

You have sixty days from the date of delivery to return eligible items. To start a return, contact us through our Contact Us page with your order number and a short note about what you would like to return and why. We will guide you through the next steps. Please do not send items back without contacting us first, because we need to know what is coming so we can process it properly.

Once your return arrives and is checked, refunds are processed within five to ten business days. Refunds are issued to the original payment method. All prices are in US dollars.

What can be returned

Clothing and bedding items can be returned within the sixty-day window if they are in a condition that allows us to resell them or, where applicable, if they are faulty. For clothing, we understand you may need to try things on, and that is fine. Items should be unworn beyond a quick try-on, unwashed, and in their original condition with any tags attached. For bedding, items should be unwashed and unused beyond a quick inspection. If an item is faulty or damaged when it arrives, contact us right away and we will make it right.

For hygiene reasons, certain items such as underwear and sleepwear may have additional conditions. If you are unsure whether your item qualifies, ask us through the Contact Us page before sending it back, and we will give you a clear answer.

What cannot be returned

Items returned after the sixty-day window, items that have been washed or worn beyond a reasonable try-on, and items damaged through misuse generally cannot be returned. Items marked as final sale at the time of purchase are also not eligible. If you are unsure about a specific item, contact us and we will tell you plainly.

How to start a return

Start by writing to us through the Contact Us page. Include your order number, the item or items you want to return, and a brief reason. If the item is faulty, include a photo if you can — it helps us understand the issue and resolve it faster. We will reply with instructions. Please keep the packaging and any tags until your return is complete.

Return shipping

Because shipping is free worldwide on every order, we ask that you cover the cost of return shipping unless the item is faulty or we made a mistake. If the return is due to a fault or an error on our side, we will work with you on a fair solution. We do not charge restocking fees.

Refund timing

Once your return arrives and is checked, we process refunds within five to ten business days. The exact time it takes for the refund to appear in your account depends on your payment provider and your bank. If it has been longer than ten business days since your return arrived and you have not seen your refund, contact us through the Contact Us page and we will look into it.

Exchanges

If you would like a different size, color, or item, the simplest path is usually to return the original item for a refund and place a new order. That way you get what you want without waiting for an exchange to be processed. If you would prefer to discuss an exchange, contact us and we will see what we can do.

Faulty or damaged items

If something arrives faulty or damaged, contact us through the Contact Us page as soon as you notice. Include your order number and a photo if possible. We will work with you on a replacement, a refund, or another fair solution. You should not have to pay for a problem you did not cause.

A note on goodwill

We are a small team, and we care about doing right by our customers. If something about your order is not what you expected, tell us. Even if your situation does not fit neatly into the rules above, we will listen and do our best to find a fair outcome. Our goal is a long-term relationship, not a one-time transaction.

Questions

If you have a question about this policy or about a specific return, reach out through our Contact Us page. We are happy to help and will give you a clear, straightforward answer.